User Policy Disclosure
Xeer is your digital financial twin app; helping individuals organize their personal finances, build financial security and well-being all within Sharia Compliance standards.
We describe Xeer’s vision as being your “Digital Financial Twin”; creating a place where you can mirror your real world financial estates without having direct access to your sensitive data sources. This way the data represents the actual financial estate with no negative effects on the financial components of the estate that might include bank account, credit and/or debit cards, real estate property, or any other financial assets. Xeer provides support, guidance, and advice based on your expenses, debt, savings and wealth inputs with better informative financial awareness support on your journey building financial security and well-being.
We prioritize the security and privacy of all personal and financial information, adhering to global security FinTech standards and regulations. Protecting your data isn’t just a legal duty, it’s the foundation of our trust with you, and a promise to give you a secure, reliable experience. Xeer is built with robust security measures to protect your data, giving you a peace of mind while managing your finances.
We do not share your personal data/contact with third parties for their own marketing purposes without your explicit consent or your physically input directly to that 3rd party to get your data. We anonymize and automate data collection to track usage, success status, and behavioral insights about the product/s usage to better serve you with great products and empower user research that delivers better overall experience.
Xeer’s team take pride in being Sharia Compliant; we implement this throughout all our operational activities by having an Internal and External Sharia Auditing Teams for Xeer products, we align our products with International Islamic Fiqh Academy (IIFA) and Accounting and Auditing Organization for Islamic Financial Institutions (AAOIFI) standards and decisions, even strictly align this within our contracts, investments, and company structure.
Our offerings are categorized into the following:
With literacy and educational awareness focused products, we ease the understanding and relatable complexity of financial constructs, products, and topics not to mention Islamic finance rulings and standards. That includes but not limited to financial personality assessment "FPA" and “Jarida” — our knowledge-packed blog for financial insights and guidance.
Smart financial tools that each focus on solving one critical financial issue. Elevating the burdens of going through complicated calculations to have a simple answer guiding you on solid grounds for better financial decision making. That includes but not limited to “Wazin” currency and precious metal converter, Credit Card Debt Payoff Planner to eliminate credit card debt.
This is where Xeer shines the most with a current focus on tracking Net Worth, Wealth, and most Importantly Zakah. It’s designed to further expand on the simple financial utilities making it personalized, actionable, and cohesive. This is currently embodied in Zakah and Wealth tracker that automatically tracks Net Worth and Zakah Status for your specific situation, looking forward into expanding this soon.
Provide the best experience possible without any privacy concession.
When possible we will use indirect information e.g “Financial Personality Assessment” results rather than tracking your personal financial records and/or behavior over Xeer.
Behavioral frequency data will always be anonymous to Xeer, 3rd parties, and our partners.
We also explicitly don’t track your behavior on other websites or apps.
When possible Xeer will show reasoning behind why you’re experiencing something differently in plain terms.
Since we only use Apple/Google secure and fast login, we collect only the data that Apple/Google permits us to collect about you, and we also ask you for more information such as your phone number, gender, birthday, nationality, and your historical subscriptions log. End to end encryption between your device using Xeer and our servers is a standard basic procedure (TLS).
Xeer does not store or process your card or bank details directly. We do not collect card numbers (PAN) or (CVV), nor do we rely on bank details — all financial data is entered manually by you. Xeer also does not hold, transfer, or process any of your funds; the app does not perform payments or handle money on your behalf in any form.
We may aggregate and/or de-identify any information collected through the services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such -deidentified- data with any third parties in adherence with Privacy Protection Standards.
We do not share your personal data/contact with third parties for their own marketing purposes without your explicit consent or your physically input directly to that 3rd party to get your data. Instead we use Flocking Based Anonymous Identifiers rather than Direct Targeting Identified Users when users sees/presented by/with sponsored, advertised, or related marketing operations activities. We retain your data only as long as necessary for the purposes outlined throughout this policy or as required by law.
Xeer requests access to enable the best feature functionality, we access notifications, storage for receipts, payment slips notes, and exporting reports, location while using the app, messages for sending SMS and scanning the expense messages all of which does not leave your device and does not get linked with the account or our servers.
We collaborate and partner with trusted and official entities for marketing purposes and use analytics and advertising services to enhance your experience and provide targeted relevant content. The following outlines how we handle your data in this context:
We may use third parties advertising and analysing tools which include tracking technologies such as pixels on Facebook and Google marketing tools to collect information about your behaviour. These technologies help us understand how you interact with our advertising, deliver personalized content, and improve our services. All the tracking tools will be active outside Xeer app based on the third parties policies which you have alreday agreed on before with that advertising and analysis provider.
We partner with credible network of partners to display user interest-based advertising and utilize native advertising services to deliver targeted ads tailored to your activities and interests in the app. This involves the collection of anonymous information over time which may include insights, common behavior, and interaction with ads but NEVER your personal data.
We also strictly eliminate any advertising that are not following our internal and external auditing Shariah standards issued by the Accounting and Auditing Organization for Islamic Financial Institutions (AAOIFI) and rulings of Fiqh councils such as the International Islamic Fiqh Academy (IIFA) and Zakat House of Kuwait.
Device information (e.g., IP address, browser type, operating system)
Usage information (e.g., pages viewed, time spent on pages, clicks)
Location data (if location services are enabled)
Ad interaction information
You can manage your advertising preferences through the following methods:
Google Settings: Manage your ad settings and opt-out of personalized ads by visiting Google Ad Settings.
Apple Settings: If you are using an Apple device, you can opt out of interest-based ads by enabling the “Limit Ad Tracking” setting on your iPhone, iPad, or iPod Touch, or the “Opt out of Ads Personalization” setting on your Mac. For more information, visit Apple Advertising and Privacy.
Xeer’s infrastructure is built on the Amazon Web Services (AWS), which is used by leading financial companies worldwide. AWS adheres to industry standard security, privacy and compliance controls, including:
ISO/IEC 27001, 27017 and 27018
SOC 1/2/3
PCI DSS
CSA STAR
We employ a number of security measures to help keep your data safe, including 256-bit encryption to protect it at rest and Transport Layer Security (TLS) to protect it in transit.
Please note that these are AWS certifications and that Xeer is not certified at the moment.
We use tokenized authentication with Multi-Factor Authentication (MFA) on all internal systems and incorporate MFA support and mobile device management into our company devices.
Providing accurate and up-to-date information when setting up your profile
Refraining from abusive, harassing, or discriminatory behavior towards other users
Respecting the privacy and data rights of others when interacting with others is applicable
Promptly reporting any suspected security breaches or unauthorized access to your or others' data within Xeer
Using the app to securely manage your personal financial accounts, transactions, and data
Accessing financial planning tools, budgeting features, and spending analysis
Connecting third-party financial accounts and services to Xeer
Utilizing the app's predictive analytics and scenario planning capabilities
Using the app for any illegal activities such as fraud, money laundering, or financing of terrorism
Attempting to access or manipulate the personal or financial data of other users without permission
Reselling or redistributing the app's content, features, or functionality
Violating applicable laws, regulations, or third-party rights through Xeer's use
Interfering with or disrupting Xeer's servers, networks, or its other infrastructure components
We facilitate a freezing period of 30 days. During this period your account data won’t be accessible or be used by Xeer in any marketing Activities.
After the freezing period is over, we will notify you, however If you decide to freeze and did not log in after the selected freezing period your account will be terminated after 1 year except for some essential information for legal and research purposes.
You have the right to request your account and data to be deleted from our database. After the termination period most of your data are wiped out but some essential information for legal and research purposes are stored. The process goes through 3 phases:
Phase 1: The user initiates the deletion request.
Phase 2: The account goes into a freezing period of 30 days as a grace period before implementing the termination as a period to be able to break the termination process by signing in.
Phase 3: After 30 days, the user receives an email notification confirming the account and data termination has been completed from Xeer's end except for some essential information for legal and research purposes. Once the termination confirmation email is sent, we can’t retrieve any data other than basic account details.
Forced Termination and Suspension: Xeer's team holds the right to terminate or suspend any user account in case of noticing any prohibited, illegal, or against-user conduct activity.
Basic Xeer (Free) Access to Basic Xeer features and services with some limitations that are set to kick in after a 14 day trial of Jawhar Xeer automatically.
Jawhar Xeer (Essential) Unlocks any limitations on "Basic Xeer" to fully use Xeer's Financial Awarness and Aiding Financial Utilities features with no limits depending on the Period Cycle: monthly, quarterly, or yearly.
Almas Xeer A future ultimate plan that extends to Xeer's subscription plans with Digital Financial Twin features.
Payment Processing Apple or Google securely processes all subscription payments through your AppStore or Google Play account. Xeer does not currently offer any other way to process a paid suscription.
Refunds We cannot process refunds directly. You must submit all refund requests to Apple or Google, subject to their specific refund policies.
Taxes Displayed prices include applicable local taxes if any.
Changes to Subscriptions and Pricing We hold the right to update subscription prices and/or features distribution/limitations over subscriptions. Pricing changes will be mostly related to major releases of features, major economic impact, and/or Payment Processor enforcement. We will notify a paid subscriber at least 30 days before any price changes take effect on their renewal cycle.
Upgrading & Downgrading The option to upgrade/downgrade your subscription tier or period is always available. Apple and Google automatically handle mid-cycle upgrades. They will calculate and apply any promotional discounts or prorated billing directly at checkout.
Cancelation You must cancel directly through your Apple ID Account Settings or Google Play Subscription Center at least 24 hours before your renewal date. Deleting the app does not cancel your subscription. After canceling, your paid subscription access continues until the end of your current billing cycle. Your account will then downgrade to the "Basic Xeer" (Free) tier. You will lose access to paid features, your data will remain intact and accessable when you re-subscribe to the paid plan or download your user data as long as your account wasn't terminated/data deleted.
Freezing Apple and Google will continue to deduct the subscription amount، As we cannot manage the billing cycle directly, in case you want to Freeze while on a paid plan subscription, you must request to unsubscribe directly from Apple or Google, subject to their specific policies.
Termination & Data Deletion In case of terminating your account and deleting your data, you must cancel your subscription directly through your Apple ID Account Settings or Google Play Subscription Center at least 24 hours before the renewal date. Since deleting the account or the app does not lead to canceling your subscription, there are two scenarios we need to clarify:
You terminated your account and deleted your data but did not cancel the recurring subscription with Apple or Google Apple or Google will continue to charge you for the subscription normally, and from our end you can always access the features of the plan you subscribed to. However, since your data was deleted after the freezing period (30 days), your account data has been wiped and you will need to start adding your data as if it were a new account.
You terminated your account and deleted your data along with canceling the recurring subscription with Apple or Google You can continue enjoying the features of the tier you subscribed to as long as it falls within the canceled subscription period. However, since your data was deleted after the freezing period (30 days), your account data has been wiped and you will need to start adding your data as if it were a new account. Once the canceled subscription period expires, your subscription is automatically downgraded to the "Basic Xeer" (Free) tier.
Xeer's team is committed to operating in accordance with the principles of Islamic Financial Sharia Standards in adherence with the following references:
The Holy Quran and Sunnah (Prophet's tradition).
Rulings of Fiqh councils such as the International Islamic Fiqh Academy (IIFA) and Zakat House of Kuwait.
Shariah standards issued by the Accounting and Auditing Organization for Islamic Financial Institutions (AAOIFI).
Individuals and Entities that are performing Sharia Auditing and Review based on the references shared before. Members of Xeer's Sharia Compliance Review Board are announced on its public channels.
Internal: A team of Internal Islamic Finance Experts who represents the 1st half of our sharia compliance review body.
External: A team of External Islamic Finance Experts who represents the 2st half of our sharia compliance review body.
Prior: Every feature, product or service that Xeer offers for the first time or updates to a previously released feature, product, or service undergoes a prior review and approval process by the internal auditing team then the external auditing team before getting released.
Operational: Structuring Xeer’s operational sharia compliance by design in regulating its business practices, contracts, investment, and operational aspects with Shariah Rulings. Ensuring the integrity of compliance with Shariah across all the company's activities.
On-Going: Updates to the Sharia Standards and/or Rulings by the Official Referenced Bodies referenced above trigger a review in relation to the feature/s, product/s, service/s, and/or operational aspect/s affected to update adherence accordingly.
Reporting: Periodical Reports of the above phases’ efforts is compiled and delivered to Xeer’s Shareholders to optimize compliance adoption.
Xeer allows users to view this Shariah policy through its application and website.
The company may publish periodic partial/summaries/full reports of Shariah compliance issued by the Sharia Compliance Board as needed.
Xeer does not offer any direct financing, savings, or investment services or products that brings in revenue in-house. Features/Products/Services of Xeer are limited to supporting financial utility tools, such as the Zakat calculator, Currency and Gold Converter Calculator, and others that have undergone a prior Shariah review.
The financial and indicative information displayed should not be considered as financial advice, consultation, or investment forecasts. It should be treated as supportive, approximation tools only, without being relied upon for making binding financial decisions.
Any use that violates the principles of Islamic Shariah or falls outside the scope of this policy is the user's responsibility.
We may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes and obtain your consent where required.